The machine that replaced me is better at pricing you than I ever was. It has exactly one weakness. I’ll show you where it is. By Paul Ashford, 56, former airline pricing manager, 14+ years in revenue management Last summer, US senators warned that Delta’s AI pricing could…
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The surge is real – measured, reported, printed on your last booking confirmation. What nobody tells you: a small group of travelers isn’t paying it. Here’s how the system I helped run makes that possible. By Raymond Beckett, former airline pricing manager, over 8 years of experience According…
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The seat in the search results looks the same. The rules underneath it aren’t. Here’s how a $3,400 “business” ticket ends at a closed lounge door – and the 3-point check that protects you. By Marcus Whitfield Doyle, travel industry lawyer and consumer rights advocate, 25+ years in…
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I build fare-tracking systems for a living. Last month I pointed the tools at my own inbox. Here’s the number, the 5-minute audit that finds yours – and how I stopped mine from growing. By Ingrid Solveig Marsh, data scientist with 8+ years in fare-tracking systems According to…
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By Miriam Kessler, a travel industry lawyer and consumer rights advocate. A 33-year-old remote worker Maya spent three evenings refreshing tabs for one European fare. At 3:12 AM, it dropped to a tenth of its usual price. A pricing mistake, what the industry calls an error fare. By…
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By Victoria Hayes, who worked as a travel agent for 11 years. After 11 years booking flights for other people, I can tell you exactly who the airlines squeeze hardest. It’s not who you’d think. It’s travelers locked into fixed dates – school calendars, office schedules, a wedding…
Read MoreA flight analyst who spent 20 years reading airline pricing data explains why late bookers pay the most – and the one move that gets around it. If you book close to departure, you’ve felt this lately. According to recent industry data, domestic fares booked three weeks out…
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A travel agency data analyst who spent 20 years reading airline pricing data says the business-class discounts are real – and most travelers never see them. Most people assume a lie-flat business seat is out of reach. Caleb Morrison, who spent 20 years as a data analyst at…
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Ten years booking trips for other people taught me the dream destinations go cheap in plain sight – most just miss the moment. By Eliza Sinclair, ex-travel agent, nearly 10 years booking flights What I learned booking trips for a living: the bucket-list places aren’t always expensive. They’re…
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For 12 years, my job was to estimate the most you’d pay — and charge exactly that. The old booking tricks don’t beat that system. One thing still does. By Daniel Robertson, travel journalist who has covered airline pricing for 12 years Let me give you the number…
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